The problem with onboarding provisioning Every new hire needs the right laptop, the right software licenses, and the right access — on day one, without exception. In practice, that’s rarely how it goes. Most organizations still handle this manually: someone on the IT or HR team looks at what people in a similar role received […]
Introduction Artificial Intelligence has become a standard part of enterprise conversations, with organizations proudly claiming their products are “AI-powered” But not every AI solution is truly intelligent. Many simply automate predefined tasks without making any real decisions. While building an AI Agent in ServiceNow’s AI Agent Studio to evaluate and prioritize ideas, we encountered this […]