A leading European hospital and healthcare provider focused on large-scale vaccine administration.

• Rapid rollout and scale-up of a national vaccination initiative.
• Required a digital

• Developed a Vaccine Administration Management (VAM) platform using ServiceNow. • Enabled real-time registration, consent, appointment scheduling, and reporting. • Integrated workflows for clinical and non-clinical staff roles.

• Role-based access for vaccination center staff. • Integration with national patient and vaccine databases. • Monitoring and audit logs for regulatory compliance.

• Enabled efficient handling of high patient volumes. • Reduced administrative burden through automation. • Provided data-driven visibility for public health reporting.