# Future-Ready CRM >>
Delivered Today
Delivered Today
Transform customer, employee, and partner journeys with AI—driving smarter growth and greater revenue impact.
Unified Platform for Enterprise Workflows
ServiceNow offers a single platform to manage and automate workflows across the entire enterprise — from IT and HR to Customer Service, Security, and Operations.
This unified architecture enables:
- Seamless integration between departments
- Consistent data models and user experiences
- Reduced tool sprawl and silos
Powerful Automation & AI Capabilities
With built-in AI, machine learning, and process automation, ServiceNow drives efficiency and proactive service delivery:
- Virtual Agents and chatbots for 24/7 self-service
- Predictive intelligence for ticket classification and routing
- Flow Designer and Automation Engine for low-code/no-code workflow automation
Extensibility & Integration Flexibility
The Now Platform is highly extensible, allowing organizations to:
- Build custom applications using low-code tools
- Integrate with third-party systems via APIs and IntegrationHub
- Scale as business needs evolve — without sacrificing performance or control
Services
ServiceNow is a cloud-based platform offering solutions for IT service management (ITSM), business process automation, and enterprise operations.
Advisory and Strategy
ServiceNow Advisory & Strategy Services help organizations maximize the value of their ServiceNow investments by aligning platform capabilities with business goals, implementing best practices, and ensuring long-term success.
Implementation Services
ServiceNow Implementation Services involve deploying and configuring the ServiceNow platform to meet the specific needs of an organization. These services cover everything from initial setup to integration, customization, and go-live support.
Customization and Development
ServiceNow Customization and Development Services involve tailoring the platform to meet specific business needs, including creating custom workflows, applications, and integrations.
Optimization and Upgrades
ServiceNow Optimization and Upgrade Services ensure that your platform runs efficiently, stays up-to-date, and aligns with evolving business needs. These services involve enhancing existing configurations, fine-tuning processes
Managed Services
ServiceNow Managed Services provide ongoing support, maintenance, and enhancement of the ServiceNow platform, ensuring its optimal performance and alignment with your business needs.
Testing
ServiceNow Testing ensures that ServiceNow applications, workflows, and integrations perform as intended and meet business requirements. Testing is critical for implementations, upgrades.
We Simplify Innovate Deliver with ServiceNow
At CtrlAltNow, we bring years of hands-on experience in transforming business workflows with the power of ServiceNow. From tailored implementations to seamless integrations — we deliver smart, scalable solutions that drive real impact.
We don’t just build platforms — we build partnerships. Let’s simplify your digital journey, together.
80+
Number of Certifications
100+
Number of Projects
20+
Number of Global clients
4.9/5
CSAT Score
Our Solutions Expertise
ServiceNow is a cloud-based platform offering solutions for IT service management (ITSM), business process automation, and enterprise operations.
IT Service Management
ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools designed to manage and optimize IT services within.
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IT Operations Management
ServiceNow IT Operations Management (ITOM) is a suite of tools designed to help organizations manage and optimize IT infrastructure.
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IT Asset Management
ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools designed to manage and optimize IT services within.
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Strategic Portfolio Management
ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools designed to manage and.
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Customer Service Management
ServiceNow Customer Service Management (CSM) is a powerful platform designed to enhance customer experiences by.
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HR Service Delivery
ServiceNow HR Service Delivery (HRSD) streamlines and automates HR processes to improve the employee experience and reduce the.
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Governance, Risk, and Compliance
ServiceNow Governance, Risk, and Compliance (GRC) provides a centralized platform to manage and automate governance, risk.
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Security Operations
ServiceNow Security Operations (SecOps) is a comprehensive solution designed to enhance an organization’s ability to identify, prioritize, and respond to.
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Our Solutions Expertise
ServiceNow is a cloud-based platform offering solutions for IT service management (ITSM), business process automation, and enterprise operations.
IT Service Management
ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools designed to manage and optimize IT services within...
IT Operations Management
ServiceNow IT Operations Management (ITOM) is a suite of tools designed to help organizations manage and optimize IT infrastructure.
IT Asset Management
ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools designed to manage and optimize IT services within...
Strategic Portfolio Management
ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools designed to manage and...
Customer Service Management
ServiceNow Customer Service Management (CSM) is a powerful platform designed to enhance customer experiences by...
HR Service Delivery
ServiceNow HR Service Delivery (HRSD) streamlines and automates HR processes to improve the employee experience and reduce the...
Governance, Risk, and Compliance
ServiceNow Governance, Risk, and Compliance (GRC) provides a centralized platform to manage and automate governance, risk...
Security Operations
ServiceNow Security Operations (SecOps) is a comprehensive solution designed to enhance an organization’s ability to identify, prioritize, and respond to...
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Our Esteemed Clients
ServiceNow is a cloud-based platform offering solutions for IT service management (ITSM), business process automation, and enterprise operations.
Our Customer Case Studies
ServiceNow is a cloud-based platform offering solutions for IT service management (ITSM), business process automation, and enterprise operations.
End-to-End Ownership of ServiceNow Platform
A leading global pharmaceutical organization serving over 150 countries, with a strong emphasis on innovation and compliance.
Full Suite ServiceNow Implementation
A leading engineering services provider in the US with diversified interests across manufacturing, automotive, and aerospace sectors.
Complex Integrations within ServiceNow Ecosystem
A prominent European telecom provider delivering services across broadband, mobile, and B2B verticals.
Customer Testimonials
Your ServiceNow Partner
CtrlAltNow is a niche ServiceNow only consulting company with over 5+ decades of consulting experience and 70+ ServiceNow Product line certifications. Our aim is to challenge the status quo and accelerate the business outcomes.
Workflows with ServiceNow
Businesses across the globe need a smarter workflow solution. ServiceNow offers a strong foundation for all digital workflows connecting people, functions, and systems across your organization. CtrlAltNow is best equipped to partner with business to deliver the ServiceNow workflow solutions.
Our Implementation Success
With over 100+ successful ServiceNow implementations across various ServiceNow products, CtrlAltNow brings in unique set of accelerators to deliver projects on time and with highest quality.
Our ServiceNow Expertise
CtrlAltNow is a ServiceNow focused company and helping clients drive business outcomes with the ServiceNow ITx suite. Our expertise spans from initial scoping and planning, to implementation, to long-term growth and maturity.
Our Operating Philosophy
Our operating philosophy is simple – build high competency team and take up the most challenging assignments. We aspire to build a company where the best ServiceNow talent wants to partner.